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Your profile

Your profile holds your name and photo. Your Account page holds the contact and billing details for your workspace.

Open Settings​

  1. Click your name at the bottom of the left menu.
  2. Click Preferences.

You can also click your photo at the top right and choose Settings. The settings menu on the left has Profile, Account, API Keys, Affiliates, Audit Logs and Data Retention. On a phone, tap Preferences at the top to open this menu.

Change your name​

  1. Open Profile.
  2. Next to Profile Information, click Edit.
  3. Change Full Name.
  4. Click Save.

Your Email Address can't be changed.

Add or change your photo​

  1. On Profile, click Upload Photo and choose an image.
  2. Drag or resize the circle to frame your face.
  3. Click Crop & Apply.

To take your photo off, click Remove.

Check your account status​

The Account Status box on Profile shows your Plan Tier, Status, and Email Verification (Verified or Pending). If it says Pending, see verify your email.

Add your phone, address and billing details​

  1. Open Account.
  2. Click Edit Details.
  3. On the Contact tab, fill in Phone Number (10 digits) and Address (street, city, state and country). Click Auto-fill Location to fill the address from where you are.
  4. On the Billing & Tax tab, fill in Billing Name and Tax Details (GST (India) or VAT (International) and your number).
  5. Click Save Changes.

Good to know​

  • All fields on Account are required before you can save, including the tax number.
  • The Account page also shows your Account ID and Role. Quote your Account ID when you contact support.
  • Your invoices use the Billing Name from here. See billing and plans.
  • To change your password or delete your account, see password and security.

Troubleshooting​

  • "Phone number must be exactly 10 digits" → Type the number without the country code or spaces, like 9876543210.
  • Auto-fill Location doesn't work → Allow location access in your browser, or type the address yourself.