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Billing and plans

The Billing page shows your plan, what you've used this month and your past payments. Open it from the account menu at the bottom of the left menu: Billing & Plans. You can also click the plan chip at the top of the screen.

Check your plan and usage​

  • Your plan: name, status (Active, Trial or Free), price per month, Billed monthly or Billed yearly, and the Renews date.
  • Clicks this cycle: clicks used out of your limit, and how many are left.
  • Usage: a box for each limit (Short URLs, Digital vCards, Custom Domains, Stack Notes, Team Members and more) with % used and what's left. Monthly limits reset on your renewal date.

For what each limit means, see plans and limits.

Upgrade or change your plan​

Stackly doesn't charge your card on this screen. You send a request, and the Stackly team gets in touch to complete payment and switch on your plan.

  1. Click Upgrade plan (or Change plan if you're already paying).
  2. At the top, choose Monthly or Yearly — Save 2 months.
    • Yearly shows the full yearly price in large type, with the per-month price and your saving underneath. You pay for 12 months upfront.
    • Monthly shows the price per month.
  3. Click a plan card to select it. Scroll down to Compare plans to see limits side by side.
  4. Click Get and the plan name (for example Get Growth). For Business, click Contact sales.
  5. Check your Name, Email and Mobile, and add a Note for our team if you like.
  6. Click Request upgrade.

You'll see Request sent. The team emails you to finish payment, then activates your plan.

Buy more clicks (top-ups)​

A top-up is a one-time pack of extra clicks for links or visiting cards that are getting a lot of visits. Your plan stays the same.

  1. Click Buy clicks.
  2. Pick a pack, then click Request this pack.
  3. Under What should get the clicks?, click Browse links & vCards and choose them.
  4. Fill in your contact details and click Request top-up.

Clicks are added once the team confirms your payment.

See and download invoices​

  1. Click Invoices (or All invoices under Recent payments).
  2. Switch between Plan and Top-ups.
  3. Click the eye icon to view an invoice, or the download icon to save the PDF.

Invoice pending means the payment is confirmed but the invoice isn't ready yet.

Add billing details and GST​

  1. Open Preferences from the account menu, then click Account.
  2. Click Edit Details, then open the Billing & Tax tab.
  3. Fill in Billing Name (your company or your own name) and Tax Details: choose GST (India) or VAT (International) and type your number.
  4. Click Save Changes.

Your invoices show the Billing Name you save here.

Good to know​

  • You can have one open upgrade request and one open top-up request at a time.
  • Need custom limits? Click Talk to sales.

Troubleshooting​

  • "You have already sent a … request" → The team is already working on it. Wait for their email.
  • My plan hasn't changed after paying → Plans switch on once the team confirms payment. Refresh the page, or reply to their email.
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